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ResQRemote does not charge any up-front setup cost or licencing fee. In addition there is no limit on the number of potential end users you can support.

We offer two different styles of monthly subscription plans : Usage or Operator based.

Some subscription based technologies define a "use" as the point where a customer and the operator make contact. We feel this is harsh as we know from experience some support requests will not need technical assistance and can be likely answered in a single question. For that reason our usage model is different.

You can use ResQRemote as a basic chat system as often as you like using any of our plans and no extra charges will be incurred.

Your usage limitation is defined as the number of times you perform a Remote Control and diagnostics of an End Users system (a Remote Connection), so only those customer chats that you need to escalate. Simply select a plan based on your "likely usage" for Remote Support / Diagnostics on a per month basis.

So for example if your Support team receive 50 calls per week, and you anticipate 50% are likely to be escalated to require Remote Assistance, then you would need a plan that allows for 25 calls x 4 weeks = 100 connections per month, i.e Plan 100.

You can change between plans at any point and if you use up your allowance for connections within a given month, you can easily purchase additional credits based on the table below. In addition you can have as many operator accounts as you like, again at no additional charge.


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Usage based Pricing
Subscription Plans	Monthly Fee	Annual Fee	Operators	Included Chats	Included Remote Connections*	Additional Connections
Eval (14 days)	n/a	n/a	unlimited	unlimited	50	n/a
ResQ Chat	$90	$900	unlimited	unlimited	0	$4.00
ResQ 50	$180	$1800	unlimited	unlimited	50	$3.00
ResQ 100	$360	$3600	unlimited	unlimited	100	$3.00
ResQ 250	$450	$4500	unlimited	unlimited	250	$3.00
ResQ 500	$900	$9000	unlimited	unlimited	500	$2.00
Larger Volume Plans	p.o.a	p.o.a	unlimited	unlimited	n/a	n/a
ResQRemote provides unlimited remote text chat usage within all plans. A Remote Connection is defined as the point where the operator chooses to launch the ResQRemote client on the End Users PC in order to perform Remote Control or Remote System diagnostics.

If you feel it would be easier for budgetary purposes, you can choose to subscribe to ResQRemote on a simple monthly subscription based on the number of concurrent Operators you intend to use. Just select the appropriate plan from the table below, and that's it, you can use the system as much as you want for no additional cost. Note you can create as many Operator accounts as you want, the restriction is on concurrent use.


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Operator based Pricing
Subscription Plans	Monthly Fee	Annual Fee	Operators	Included Chats	Included Remote Connections*	Additional Connections
Eval (14 days)	n/a	n/a	unlimited	unlimited	50	n/a
ResQ Operator 1	$126	$1260	1	unlimited	unlimited	unlimited
ResQ Operator 2	$252	$2520	2	unlimited	unlimited	unlimited
ResQ Operator 3	$378	$3780	3	unlimited	unlimited	unlimited
ResQ Operator 4	$504	$5040	4	unlimited	unlimited	unlimited
ResQ Operator 5	$630	$6300	5	unlimited	unlimited	unlimited
Additional Operators can be added at $126 per operator, per month.

EU € and UK £ prices are provided for information only. All transactions are conducted in US Dollars $.